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General Queries

Our platform connects clients with freelancers from various fields. Clients post their projects, and freelancers can bid on them or be invited to participate.

Yes, we prioritize the security of our users. We employ encryption and follow best practices to safeguard your data.

You can post a wide range of projects, including translation, voice over, medical content writing, technical writing, SEO writing, and much more.

You can review freelancers' profiles, portfolios, and past client feedback. Additionally, we offer a messaging system to interact directly with potential freelancers.

We support various payment methods, including credit/debit cards and secure payment gateways.

No, there is no nominal fee to post a project

Client Queries

Our platform connects clients with freelancers from various fields. Clients post their projects, and freelancers can bid on them or be invited to participate.

Yes, we prioritize the security of our users. We employ encryption and follow best practices to safeguard your data.

You can post a wide range of projects, including translation, voice over, medical content writing, technical writing, SEO writing, and much more.

You can review freelancers' profiles, portfolios, and past client feedback. Additionally, we offer a messaging system to interact directly with potential freelancers.

We support various payment methods, including credit/debit cards and secure payment gateways.

No, there is no nominal fee to post a project.

We encourage open communication between clients and freelancers. If you encounter any issues, try discussing it with the freelancer first. If a resolution cannot be reached, our support team can mediate.

No, you can hire a single freelancer for a single project. You can reach out to us if your project requires diverse skill sets.

Yes, upon successful payment, the intellectual property rights for the work are transferred to you.

We encourage communication within the platform for security reasons.

We advise setting clear project milestones and deadlines. If a freelancer misses a deadline, you can discuss the issue with them or contact our support team for assistance.

Once a project is completed, you can leave feedback and rate the freelancer's performance on their profile.

No, you can post as many projects as needed for your business requirements.

Yes, you can request reasonable revisions during the escalation period. It is the time duration opted by clients before which they need to review the freelancer work until you are satisfied with the final outcome. However, after the completion of the escalation period, you cannot request freelancers for revisions.

Don't worry; our platform keeps a record of your project posts. You can retrieve the information by contacting our support team.

Yes, you can discuss your project with multiple freelancers before making a decision.

If the delivered work does not meet your expectations, you can discuss the issue with the freelancer. If necessary, our support team can intervene to help find a resolution.

Yes, you can make your project private and invite specific freelancers to bid on it.

Yes, you can request a freelancer to sign an NDA to protect your confidential information. Additionally, you can request more agreements from freelancers working on your projects according to your service and project specifications.

If a freelancer abandons a project without a valid reason, your project will be automatically live, and other freelancers can bid on it.

Yes, our platform connects clients with freelancers from around the world, offering a diverse talent pool.

The project timeline is negotiable between you and the freelancer. It should be clearly stated in the project's terms.

We welcome your feedback! You can leave a review on our website or contact our support team directly.

Yes, freelancers receive ratings based on their performance and client feedback.

Our customer support team is available to assist you at any stage of the project.

Yes, you can provide a general project description while keeping sensitive details private until the freelancer is hired.

We conduct a qualifying test and verify details including profile photo, identification proof, resume, educational details, employment details, and certificates. You can request more samples of their work.

You can choose to work with the same freelancer for ongoing projects by initiating a new project and can directly assign it to the freelancer.

We request clients to review the freelancer's work within the escalation period and to give corrections in the same period. Additionally, refunds will be considered on a case-by-case basis.

You can specify your confidentiality requirements in the project's description and communicate directly with the chosen freelancer using our secure messaging system.

There is no limit to the number of freelancers you can invite to bid on your project.

Yes, you can hire a freelancer for a trial project to assess their skills and suitability.

If you encounter any unprofessional behavior from a freelancer, please report it to our support team immediately.

Yes, you can work with a freelancer you've previously hired if they are available and interested in your new project.

We conduct a qualifying test and verify details including profile photo, identification proof, resume, educational details, employment details, and certificates. You can request more samples of their work.

If you need to cancel a project, communicate your decision with us, and you can cancel the project. You can withdraw the amount from your wallet.

Yes, you can provide private feedback to freelancers through our platform.

Freelancer Queries

To join, simply create a freelancer profile and showcase your skills, experience, and portfolio. Additionally, you need to qualify a test regarding your skill.

No, joining the platform as a freelancer is free. You can create a profile and start bidding on projects immediately.

Freelancers from various fields are welcome, including translation, voice over, medical content writing, technical writing, SEO writing, and much more.

When clients post projects, you can bid on them by submitting your proposal outlining your approach, timeline, and cost.

Communication with clients is encouraged within the platform for security purposes. We do not take responsibility for communication of clients with freelancers outside of the platform.

Payments are handled securely through the platform, Clients post prepaid projects, and we ensure successful payments to our freelancers.

There is a small service fee deducted from each successful payment to maintain the platform and support services.

Providing free work as a part of the hiring process is discouraged. If you encounter such a request, report it to our support team.

Yes, you can work on multiple projects as long as you can meet the deadlines and maintain the quality of your work.

It's essential to maintain open communication with clients to resolve any issues. If a dispute arises, try to find a resolution together. If needed, our support team can assist.

Yes, we encourage you to showcase your previous work and link to your portfolio on your freelancer profile.

If a project is cancelled midway, you should discuss any outstanding payments with the client. If necessary, our support team can help mediate the situation.

Having a complete and professional freelancer profile, along with positive client feedback, can significantly increase your chances of getting hired.

Every review and rating posted by a client on your profile is moderated by our end. If any issue still persists, you can contact our support team to address the issue.

There is no limit on the number of bids that can be submitted on projects posted by clients. There are 20 bids given to freelancers on a monthly basis and can be purchased if bids are exhausted.

Yes, you can set different rates based on the complexity and scope of each project.

No, you can interact with other freelancers through forums, groups, and messaging.

Keeping your profile up to date, adding relevant skills, and having a strong portfolio can improve your visibility to potential clients.

You can set your rates based on your experience, skills, and the complexity of the projects you undertake.

Clients post prepaid projects and we ensure secure and timely payment to the freelancers. If needed, our support team can mediate.

Adjust your working hours or set clear communication expectations to accommodate clients in different time zones.

Yes, you can update your profile information and portfolio at any time.

Politely communicate the change in scope and negotiate the terms with the client before proceeding. If needed, our support team can mediate.

As a freelancer, you are responsible for complying with tax laws in your country.

Start by offering your services at competitive rates to gain experience and positive feedback.

Yes, you can negotiate your rates with clients based on the project's requirements.

It's generally not advisable to provide free work samples. Instead, direct the client to your portfolio and previous projects.

Yes, you can include the same project in your portfolio if it was completed for different clients.

You can watermark your portfolio images or display lower-resolution versions to protect your work.

Refund requests should be addressed professionally. Try to resolve the issue with the client and consider a refund if justified.

Write compelling proposals tailored to each project, demonstrate your expertise, and highlight relevant experience.

While it's not recommended, you can work with a client outside the platform after the initial project, but you'll miss out on the platform's protections.

Once a bid is submitted, you can't change it. But, make sure to double-check your proposal before submitting.

There is no strict limit, but ensure that you can manage your workload effectively.

Keeping your profile updated and providing relevant skills and a strong portfolio can improve your visibility to potential clients.